Effective Date: 09-06-2026
At Smart PC Pro, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our technical support services.
Information We Collect
We may collect the following information:
- Full Name
- Email Address
- Phone Number
- Service Request Details
- Device Information (when required for support)
- Any information you voluntarily provide
How We Use Your Information
We use your information to:
- Provide technical support services
- Assist with account recovery requests
- Respond to inquiries and support tickets
- Improve our services and customer experience
- Send service-related communications
- Maintain website security and prevent fraud
Remote Support Services
For troubleshooting and technical assistance, we may request temporary remote access to your device. Access is provided only with your permission and is used solely to diagnose and resolve technical issues.
We do not access, copy, or store personal files unless necessary to complete the requested service and with your consent.
Data Protection
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or misuse.
While we take reasonable precautions, no online system can guarantee 100% security.
Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may only be shared:
- When required by law
- To comply with legal obligations
- To protect our rights, property, or safety
Cookies and Website Analytics
Our website may use cookies and analytics tools to improve functionality and understand visitor behavior.
Cookies help us:
- Improve website performance
- Enhance user experience
- Analyze website traffic
You can disable cookies through your browser settings at any time.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
We encourage users to review the privacy policies of any external sites they visit.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Withdraw consent for communications
To make a request, please contact us using the information provided below.
Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy or our data practices, please contact us:
Smart PC Pro
Email: info@smartpcpro.com
Phone: +91 8074 999 271
Website: https://smartpcpro.com/